運送政策

Processing Time|出貨時間

Orders are usually processed and shipped within 1–3 business days after payment is confirmed. 訂單付款完成後,通常會於 1–3 個工作天內安排出貨。

Tracking|包裹追蹤

Once your order has been shipped, a tracking number will be provided when available. 訂單出貨後,如物流系統提供追蹤編號,我們將提供包裹追蹤資訊。

Customs & Import Duties|關稅與進口稅

International orders may be subject to customs duties, import taxes, or additional fees depending on the destination country or region. These charges are the responsibility of the recipient. 海外訂單可能依目的地國家或地區規定產生關稅、進口稅或其他相關費用,相關費用需由收件人自行負擔。

Delivery Time|配送時間

Delivery times may vary depending on the destination, customs clearance, weather, and logistics conditions. 實際配送時間可能因目的地、海關清關、天候或物流狀況而有所不同。

Lost or Damaged Packages|包裹遺失或損壞

If your package is lost or damaged during delivery, please contact us as soon as possible with your order number and photos if applicable. We will assist you in checking with the shipping carrier. 若包裹於運送過程中遺失或損壞,請盡快與我們聯繫,並提供訂單編號及相關照片。我們將協助向物流單位查詢與處理。